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Certificates and Warranties

Our air purifiers have the following CERTIFICATES:

Our air purifiers are provided with the following WARRANTIES:

  • STANDARD statutory warranty:
    • Statutory two-year warranty: legal liability for defects of consumer goods sold under the provisions of Section 2165 (1) of the new Civil Code, where the Buyer is entitled to claim the right from a defect that occurs on a SENSE air purifier within 24 months of its receipt. We will replace the defective parts or the whole purifier. Everything free of charge, of course. This warranty period applies to consumers. For entrepreneurs who purchased the SENSE purifier as part of their business activity (purchase using a Business Registration Number), the length of the warranty period is 18 months.
    • The warranty does not cover normal wear and tear of the goods (or its parts) caused by use. The shorter product life in this case cannot be considered a defect and cannot be complained about as such.
  • ABOVE-STANDARD warranties: are provided because we trust our air purifiers. They are produced in high quality.
    • The warranty extended by 3 years (36 months) beyond the statutory two-year warranty covers defects occurring on a SENSE air purifier. This extended warranty applies to consumers. For entrepreneurs who purchased the SENSE purifier as part of their business activity (purchase using a Business Registration Number), the length of this extended warranty period is 18 months.
    • 10-year warranty for trouble-free operation of the motor of a SENSE purifier if the purifier was used in accordance with the User Manual, which is part of every SENSE purifier. This warranty period applies to consumers. For entrepreneurs who purchased the SENSE purifier as part of their business activity (purchase using a Business Registration Number), the length of this warranty period is 3 (three) years.
    • 10-year warranty for the availability of spare parts for SENSE purifiers. Important if the air purifier needs to be repaired. This warranty applies to consumers as well as entrepreneurs who purchased a SENSE air purifier as part of their business activity (purchase using a Business Registration Number).